Hotel Policies & FAQ

Hotel Policies

X Games Information

The X Games will be held at Buttermilk in 2024. Because of this, the hotel will not be accepting guest reservations between January 15th and February 6th. Thank you for your understanding!

Cancellation Policy

Reservations must be cancelled 30 days prior to arrival. Rooms are non-refundable within 30 days of arrival. 

Please note that our cancellation policy may vary by seasonality. Please refer to your confirmation email for your cancellation policy details.

Guarantee Policy

A 50% deposit is due at time of booking. The remaining 50% will be charged 30 days before check-in.

Pet Policy

Unfortunately, Inn at Aspen is not pet-friendly.


What time is check-in and check-out?

Check-in is at 4 PM and check-out is at 11 AM.

Do you offer parking?

Inn at Aspen offers complimentary parking.

Do you have a fitness center on-site?

Yes, Inn at Aspen has a small fitness center on-site that includes two Peloton bikes, treadmills, ellipticals, and free weights.

Do you have a pool?

Yes, our pool and hot tub are available from 10 AM to 10 PM daily.

Do you have a hotel shuttle?

Yes, we offer a complimentary hotel shuttle to the area and downtown Aspen. The shuttle is available from 6 AM - 10:30 PM.

What is the minimum age to check in?

You must be 21 or older to check-in at Inn at Aspen.

Do you allow smoking on property?

Smoking is allowed in designated areas around the property. No smoking is permitted in guest rooms or inside the hotel.